What are managed IT services?

Managed IT services involve outsourcing the management and maintenance of your business' network infrastructure and technology needs to a third-party provider. These services cover a range of tasks, from remote monitoring to cybersecurity, to ensure your systems run smoothly and are ready for disaster recovery initiatives if necessary.

How do managed IT services work?

Managed IT service providers offer a suite of services tailored to your business' needs. They remotely monitor and manage your IT environment, proactively addressing issues, ensuring security, and providing support as required.

What are the benefits of using managed IT services?

Managed IT services offer several benefits, including access to expert IT professionals, improved operational efficiency, predictable IT costs, proactive issue detection and resolution, enhanced cybersecurity, and scalability to accommodate growth.

Are managed IT services suitable for startups and SMBs?

Yes, managed IT services are particularly beneficial for startups and SMBs. They provide access to top-notch IT expertise without the need for a dedicated in-house IT team, making them cost-effective and efficient solutions.

How does cybersecurity fit into managed IT services?

Cybersecurity is a crucial component of managed IT services. Providers implement measures to protect your systems and data backups from cyber threats, including firewalls, antivirus software, intrusion detection, and regular security updates.

How does scalability work with managed IT services?

Managed IT services are designed to be scalable. As your business grows, your IT needs can be adjusted accordingly. Providers ensure that your technology infrastructure can expand seamlessly to accommodate increased demand.

How does pricing work for managed IT services?

Pricing for managed IT services can vary based on factors like the scope of services, the size of your business, and the complexity of your IT environment. Managed IT services often offer predictable monthly costs, making budgeting more manageable.

How can I get started with managed IT services for my business?

To get started, reach out to our managed IT services company. We will assess your needs, discuss your objectives, and propose a tailored solution that aligns with your business goals.

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managed IT services

Our managed IT services provide a robust solution for all of your IT needs, allowing you to focus on your core business activities.

4.8 out of 5

overall clients rating for quality of service

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key facts about our IT managed services

50K+

IT experts

Forbes Global 2000

clients

1 to 3

weeks starting time

50+

countries globally

we offer a range of managed IT solutions

Experience seamless operations with our diverse range of managed service solutions. From IT support to cybersecurity and infrastructure management, we ensure your business stays at its best, allowing you to focus on growth.

IT infrastructure management
Our IT infrastructure management services encompass everything from overseeing your network to maintaining hardware. Focus on growing your business while we ensure your IT backbone runs smoothly.
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application management
We handle application management, including setup, configuration, updates, and troubleshooting. Keep your applications running seamlessly, so you can stay focused on your core objectives.
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managed cybersecurity
Protect your business from digital threats. Our managed cybersecurity services safeguard your valuable data and operations. We proactively monitor, implement security protocols, and respond to incidents to keep your business secure.
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managed IT support
Experience reliable and efficient IT operations with our managed IT support service offerings. Our managed IT support is your reliable partner for all IT-related issues. Our experts are just a call away, ready to resolve problems and keep your business operations running smoothly.
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managed testing
We provide meticulous testing and quality assurance services to ensure your applications are bug-free and perform at their best, giving you confidence in your software.
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DevOps as a service
Our DevOps as a service approach automates and optimizes your software delivery pipeline. Enjoy faster, more efficient development cycles and continuous improvement.
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IT managed services for top software platforms

Azure managed services

From setup and monitoring to scaling and troubleshooting, we've got your Azure needs covered.

managed Office 365 services

We handle setup, management, and security, allowing you to leverage the power of Office 365.

managed Salesforce services

We offer administration and support to help you optimize your Salesforce experience.

solving challenges with our managed IT services for businesses

Our managed IT solutions are tailored to meet your business’ unique challenges. We provide comprehensive solutions that optimize IT operations, allowing you to focus on your core business objectives.

navigating technology challenges
Our IT managed services offer expertise and guidance to help you navigate the dynamic terrain of technology. From selecting the right technologies to implementing them seamlessly, we ensure that your technology choices align with your business goals.
scaling with confidence
With our managed information technology services, you can scale with confidence. We provide scalable solutions that adapt to your changing needs, ensuring your technology infrastructure supports your expansion without disruptions.
fortifying cybersecurity defenses
Our IT managed services include robust cybersecurity solutions designed to fortify your defenses. We identify vulnerabilities, implement advanced managed security measures, and provide ongoing monitoring to safeguard your digital assets against cyberattacks.
enhancing operational efficiency
Operational efficiency is the cornerstone of success for startups and SMBs. Our IT managed services streamline your operations by optimizing processes and workflows. Through automation, proactive maintenance, and strategic technology implementation, we empower you to achieve higher levels of efficiency and productivity.

why choose us as your managed IT provider

proactive problem solving

Our managed services model is designed to identify and address issues before they impact your operations. With continuous monitoring and rapid response, we ensure potential challenges are resolved swiftly, minimizing downtime and disruptions.

product-centric delivery

Our IT managed services are centered around your products and services. We understand that your technology ecosystem is unique, and our work is tailored to support your offerings. This product-centric approach ensures that our service models seamlessly integrate with your business model.

scalability that adapts to you

As your business evolves, your technology needs may change. We offer scalability that adapts to your growth. Whether expanding or streamlining, we provide flexible solutions that align with your changing requirements, ensuring a seamless transition at every stage.

expertise aligned with your goals

When you choose our managed services platform, you choose a partner that is dedicated to your success. Our team of experts brings in-depth knowledge and experience to the table and aligns itself with your goals. We work collaboratively to understand your objectives and tailor our services accordingly.

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how to engage our managed IT company

share your requirements

Our team will carefully review your requirements to create a tailored plan.

assemble the team

Once we have a clear understanding of your needs, we'll assemble the perfect team for your project.

start the project

With the team in place and the plan finalized, it's time to kick-start the project.

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what you gain with our managed IT services

expertise without the overhead

With our managed IT services, you gain access to a pool of 50K+ skilled professionals without the burden of hiring and managing an in-house IT department. Our experts handle your technology needs, allowing you to focus on your business' core functions.

digital transformation

We help you integrate new technologies, optimize workflows, and enhance customer experience, ensuring that you remain competitive in the digital landscape. Our managed IT services are built to support your journey towards a more efficient, technology-driven business model.

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strategic technology roadmap

Our managed IT services provide you with a strategic plan tailored to your business goals. We align technology solutions with your objectives, ensuring your IT investments are impactful and future-proof.

data security and compliance

Our managed services company implements industry best practices to ensure data security and compliance with relevant regulations, giving you peace of mind in an increasingly connected world. Our managed IT services include robust security services that safeguard your sensitive information.

freed-up resources

By entrusting your business needs to us, you free up valuable time and resources. Focus on what you do best while we handle the complexities of IT, ensuring that your operations run smoothly.

predictable budgeting

Our managed IT services offer predictable budgeting, allowing you to allocate resources more efficiently. With transparent pricing and no unexpected expenses, you can plan for growth with confidence.

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what our clients say

We at EPAM are happy to deliver excellent results and prove our expertise time and again with clients that range from small and medium to enterprise-size businesses.

We found working with EPAM has been a true partnership, where they’ve proven themselves to be a reliable, trustworthy and hardworking team that has really helped us push the boundary of customer-centric innovation.

Zac Carman Managing Director Products, Consumer Affairs

The trusted EPAM team has helped us push the boundaries of customer-centric innovation. With programs like Horizon 4, we need the ability of our development partners to stay on track. And EPAM stands for that.

Mark Giesbers Managing Director Products, Liberty Global

We chose EPAM to develop a native mobile extension of an existing enterprise application. They were able to quickly identify the needs of our project and collaborate with key individuals within our organization to not only deliver the application on-time, but make significant improvements to our existing core application.

Justin Catalana CEO, Fort Point Beer Company

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frequently asked questions

latest insights

read our blog

Staff Augmentation vs Managed Services: Definition, Differences, and BenefitsThe difference between managed services and staff augmentation is important to understand as a startup or SMB to make an informed decision. This allows us to optimize project results and achieve your business goals.read more

Outsourcing IT Help Desk: What Startups and SMBs Need to KnowDiscover why startups and SMBs should consider outsourcing IT help desk.read more

Comprehensive Guide on Outsourced Managed IT ServicesLearn about types, advantages, and tips for selecting the right provider for your outsourced managed IT services delivery.read more

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